Customer Service
Please read the Store Policies carefully before placing an order.
You may contact us with any question at any of the email addresses as follows: Alternatively, please post your questions at Anime Rainbow Store Forum
Orders from Singapore buyers
For local orders, Singapore buyers can either make payment via Paypal or by Electronic Transfer via Internet-banking or ATM.
Other Payment Modes
For fast and secure processing of your order, we recommend using Paypal. However, if you do not have a creditcard or bank checking account but would love to buy from us, you may use Western Union Money Transfer. Please refer to Western Union website for more information or send us any email with your order items. We will advise you the procedure of payment via Western Union.
Please note that with effect from 15 June 2004, we no longer accept money orders. Postal order and personal checks are also not acceptable.
Track Your Order
You can track the status of your order by entering the Confirmation Number below. Delivery of your parcel to your country can further be tracked from Singpost website, Registered Mail Tracking System within 2-14 days of mailing. Thereafter, orders which are sent to the respective country, (eg. USA) can be traced at your local postal website.
Here are a list of popular international postal websites: Please email us if you have problem locating your country postal website or tracking your parcels.
To obtain the status of an order, enter the Confirmation Number and E-mail address associated with the order and then click Go!.
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e-Gift Cards
Check your e-Gift Card balance.
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